Flexible plans tailored to your needs

One user seat basically equals one additional person who can log into your Growbots account and run the campaigns. You can specify whether you’d like them to be an admin or a regular user. Each user seat comes along with one email account for free!
An email account is an email you can integrate with Growbots in Settings -> Integrations and use it to send your campaigns. You can purchase & add multiple email accounts under one user seat.

Credits are the Growbots “currency” used to purchase new leads. You get charged one credit in the moment of scheduling or exporting a new prospect from our database. Credits can be translated to a monthly limit of new prospects contacted – if you have 500 credits, you can schedule 500 new prospects each month.
Note that credits don’t limit the number of messages sent to each prospect – once you spend your credits on a particular lead, you can contact them as many times as you’d like. Moreover, should you ever be provided with an inaccurate / inactive email address, you’ll receive a refund of this credit, so you’re only paying for actual, valuable leads.

Credits don’t roll over from month to month – they are “use it or lose it”. We noticed that in order to have success in outbound campaigns, it’s crucial to keep consistency in contacting new leads. In other words, on your renewal date your credits count resets to the number specified in your subscription – if you had any credits left in the previous period, they will disappear.

We do! We’re running a referral program and strongly encourage you to participate in it.
If you have someone who can be interested, you can introduce them to Walter, the person responsible for the referral program, via email at walter@growbots.com, or by filling out this form.
You can find more details about the program here.

Yes! If you have a regular, monthly subscription, you should be able to adjust it at any time in Settings -> Billing. In case the subscription is not monthly, or is a more custom arrangement – just reach out to our customer support team at customers@growbots.com or via the in-app chat and they’ll be happy to help.

For now, the invoices and receipts are not available within the Growbots app itself. They are all being sent to the email address provided as the billing email, and our customer support will be happy to send them on demand.

If your billing details need to be adjusted, just reach out to our customer support team and provide them with the new details – they’ll take care of adjusting them.

Such a situation can occur when you adjust your subscription in the middle of your billing period. In case you upgrade your subscription, the prorated amount for the days remaining in a given month is added to your next payment.